Unique Auto Warehouse (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information of our customers, website visitors, and any individual interacting with our services. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase a vehicle or spare parts, request services, or otherwise engage with Unique Auto Warehouse.
By using our website, submitting information, or purchasing products from us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information, including but not limited to:
1.1 Personal Identification Information
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Full name, address, email address, telephone number, and government-issued identification (e.g., driver’s license, passport)
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Company or business information (if applicable)
1.2 Financial & Transaction Information
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Billing address, payment details, credit/debit card numbers (processed via secure third-party payment processors)
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Financing or loan application information when purchasing vehicles
1.3 Vehicle-Related Information
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Vehicle Identification Number (VIN)
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License plate number
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Prior ownership records when providing trade-in or vehicle history services
1.4 Website Usage and Technical Data
Collected automatically through cookies, analytics tools, and web tracking technologies:
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IP address, device type, browser type/version
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Pages visited, time spent, referral URLs
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Geolocation, session metadata, clickstream behavior
1.5 Communications and Support Interactions
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Emails, inquiries, chat logs, phone call recordings, or customer support tickets
2. How We Collect Information
We collect information through the following methods:
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Directly from you when filling forms, requesting quotes, submitting inquiries, or purchasing products
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Automatically through cookies and tracking technologies (see Section 8: Cookies & Tracking)
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From third-party data providers including automotive history databases, financing partners, advertising platforms, and legal compliance authorities
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Through CCTV or security systems when visiting our physical premises (if applicable)
3. How We Use Your Information
We may use your information for the following purposes:
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To process purchases and fulfill orders (vehicles, spare parts, warranties, etc.)
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To verify identity and prevent fraud
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To provide customer service and respond to inquiries
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To offer financing, trade-in evaluations, and insurance quotes
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To improve website functionality, user experience, and marketing effectiveness
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To send transactional, promotional, or service-related communications
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To comply with legal obligations, including but not limited to vehicle ownership reporting, tax filings, and law enforcement requests
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To conduct analytics, research, and business reporting
4. Legal Basis for Processing (GDPR Compliance)
For users located in the European Union or other GDPR-governed jurisdictions, we process personal data under the following lawful bases:
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Performance of a contract (e.g., vehicle purchase)
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Legal obligation (e.g., tax records)
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Legitimate interests (e.g., fraud detection, marketing analytics)
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Consent (e.g., newsletter subscription, cookie tracking)
5. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share information with:
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Payment processors and banking partners
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Automotive financing and warranty service providers
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Shipping and logistics carriers
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Government and regulatory authorities (e.g., DMV, law enforcement)
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Professional service providers (legal, accounting, security, IT hosting)
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Marketing and analytics vendors (Google Analytics, CRM tools, etc.)
All third parties are contractually obligated to protect your data.
6. Data Retention Policy
We retain personal data only as long as necessary for the purposes outlined above, subject to:
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Legal recordkeeping requirements (e.g., sales, tax, financial documents)
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Warranty or service agreement retention periods
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Dispute resolution, fraud prevention, and audit needs
When data is no longer required, it is securely erased, anonymized, or destroyed.
7. Data Security
We implement administrative, technical, and physical safeguards to protect data, including:
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Encrypted website connections (HTTPS/SSL)
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Access controls, authentication, and password protection
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Secure payment processing through PCI-compliant vendors
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Regular security audits and malware defense systems
No method of transmission over the internet is 100% secure; therefore, we cannot guarantee absolute security.
8. Cookies, Tracking & Advertising Technologies
Our website uses cookies and similar technologies to:
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Store user preferences and login sessions
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Analyze traffic and usage behavior
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Deliver personalized advertisements via third-party ad networks (e.g., Google Ads, Meta)
You may disable cookies through your browser settings, but doing so may limit website functionality.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
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Request access to your personal information
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Request correction, deletion, or transfer of your data
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Object to data processing or request restriction
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Opt-out of marketing communications at any time
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Withdraw consent where applicable
Requests can be made by contacting: info@uniqueautowarehouse.com
10. Third-Party Websites & External Links
Our website may contain links to third-party platforms. We are not responsible for the privacy practices, content, or data handling of external sites. Users should review third-party policies before providing information.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If data is collected unintentionally, it will be deleted upon request.
12. International Data Transfers
If you are located outside the country in which our servers are hosted, your data may be transferred, processed, and stored in jurisdictions with different data protection laws. We ensure such transfers comply with applicable legal standards.
13. Policy Updates and Modifications
We reserve the right to amend or update this Privacy Policy without prior notice. The revised policy will be posted with a new “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
14. Contact Information
For questions, concerns, or legal requests regarding this Privacy Policy, please contact us at:
Unique Auto Warehouse
Email: info@uniqueautowarehouse.com
[Insert physical address if applicable]
